BarkBox’s road to 20,000 customers and 95% retention: “Dog owners are dog parents”

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In a city populated by purse dogs, Matt Meeker found New York’s pet stores to be lacking in products for Hugo, his energetic, 100-lb. Great Dane puppy. “I was very obsessed with spoiling him,” Meeker says, but finding toys and treats for a dog of Hugo’s size wasn’t easy. Starting BarkBox–a subscription-based service that delivers… Read more »