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2018 will beat 2017 in every major online retail category: the duration of the season, the amount spent, and the number of shoppers who engage.  We’ve put together a list of tips to boost your retargeting click-through rate (CTR) and conversions during this critical quarter and holiday season. We’ll also be highlighting a bunch of new features we’ve pushed out this year that can help you achieve your goals.

Timeline

Get an early start.  Cyber Monday (November 26, 2018) is not the day to launch your holiday campaigns for the first time – there’s a lot of down time over the Thanksgiving holiday weekend and people spend some of it online.  Have your Perfect Audience Site Tracking Tag installed, your audience segments defined, and your creatives ready to go at least 30 days in advance.

It’s a good idea to run some campaigns in October as well.  There’s less competition for ad space than in November and December – you may attract early bird shoppers while planting seeds for future conversions.


Ad Sizes

There’s inventory to be won using some less popular but still useful ad sizes (970×250 headers for desktop, 300×250 and 320×100 for mobile web).  This is in addition to the sizes we recommend for ALL web campaigns.


Mobile

Cross-device retargeting means Perfect Audience will follow your shoppers from desktop to mobile device.  Are they browsing your store at work, then using their phone on the train home?  That’s where we’ll get them.  Desktop is still king in terms of revenue, but mobile’s share rises every year and cannot be ignored. (Source)  Make sure you run mobile campaigns in addition to everything else you’re doing.


Budget bump

In Q4, you will probably see a lift in site traffic.  That means your audiences will grow and you can serve more impressions.  Our team recommends a 25-50% weekly budget increase for the months of November to December.  If your traffic usually goes up by a certain amount, increase the budget by that percentage. 

 

 

To change your weekly campaign budget in Perfect Audience, go to Manage -> Campaigns and Edit your campaign. In Step 3, change your budget amount.  Press ‘Save’ at the bottom of the page when you’re done.


Increase your bids

Just about every ecommerce store bumps up its advertising budget for Q4, making ad impressions harder to win.

With so many advertisers fighting for ad space, it’s not uncommon to see your CPM costs rise during this time of year.(2) Prepare for the surge by increasing your CPM bids across your campaigns. Bidding higher will make your campaigns more competitive and will give you a better chance of serving more ads.  We suggest increasing your CPM bid by 50-100% of the current average CPM cost for the campaign.

Go to Manage -> Campaigns and edit a campaign. In step 3, find Bid Type and change the setting to Manual Bidding. Then enter your CPM bid.

 


You’ve also got CPC bidding options for Facebook campaigns in Perfect Audience.

Save when you’re finished editing your bidding.


Facebook Marketplace and Messenger

Perfect Audience supports ad placements in Facebook Marketplace and Messenger.  These are two of Facebook’s newest placements, representing new avenues to reach Facebook users.  It’s turned on by default if you run Facebook campaigns in Perfect Audience. Check it out here.


Take advantage of Instagram

Mobile shopping continues to rise, as does engagement with Instagram.  Instagram is approaching the one billion user milestone, and 80 percent of those users follow at least one business (Source).  If it looks good on the ‘Gram, your customers are thinking about how it will look in their homes.

Take advantage of Perfect Audience’s Instagram placements within your Facebook campaigns. Learn more here.

 

Shopify users: Enjoy one-click integration

Perfect Audience now has an integration with Shopify that automatically imports your product feed and builds dynamic (that is, product-specific) ads for your catalog.  Set your own budgets and keep total control over your campaigns. Detailed reporting ensures you have a clear picture of your return on ad spend.  If you’re already a Perfect Audience and Shopify user, setting up is quick and easy.


Dynamic Ads: Stuff your ads like stockings

It’s better to have more gifts under the tree, more cookies on your plate, and more products visible in one ad.  If you’re ecommerce and you have a Google Merchant Center product feed, try our multi-product dynamic ads. If you’ve got a feed imported, it takes just a few seconds to build your ads. It’s like 4 impressions for the price of one. Instructions are here.

 


Create holiday-themed ads and landing pages

Holiday ads and landing pages get attention, create urgency, and show that you’re not running the exact same campaigns as the rest of the year.  Send a happy holiday message, mention the deadline to buy to ensure holiday delivery, and give them a reason to click on your ads.

Two quick steps:

Step #1 – Create landing pages and content on your site for these holiday events, then create audiences that capture visitors of these pages. (Information about audiences is available here.)

Step #2 – Run campaigns to serve your holiday ads to your holiday page visitors. If they’re coming to your site looking for holiday deals, they are more likely to respond to holiday-themed ads.

An excellent summary of best practices for post-click optimization is here, courtesy of Instapage.


New Year’s Resolution

The season extends beyond the 31st – returns and gift cards mean another wave of shoppers arrives in January.  You can lower your bids and budgets a little, but don’t turn all your ads off, there are still plenty of sales to be made.

Have a great holiday!  

Contact us at support@perfectaudience.com with any questions or comments.

Max Stewart

Max Stewart is a Customer Success Manager at Perfect Audience with ten years experience in digital marketing. He is a die-hard Cubs fan and a very average guitar player.

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