Prevent Converted Users From Seeing Your Ads

February 7, 2014

Happy Friday and welcome back to our Win at Retargeting blog series! Today I’ll be talking about a topic that customers ask me about quite frequently – excluding converted users from seeing your ads.
You’ve got your campaign up and running, you’re tracking conversions, and you’re making sales. But how do you stop serving ads to those who have converted? With SharpSpring Ads, you can set this up in two simple steps:

1. Create a “Converted Users” retargeting list.

Click on Manage-> Retargeting Lists and create a new retargeting list. You’ll want to set this new retargeting list up to match the conversion goal you’re tracking. For example, if you have a conversion goal that triggers at www.yourdomain.com/thankyou.html, create the retargeting list to capture any users who land on /thankyou.html.
Now, anytime someone converts on your site, the conversion will trigger like normal, but the user will also be added to this new list of converted users.

2. Edit your campaign to Exclude this new list.

When creating or editing a campaign, look for the step where you choose the retargeting list options:

Target any list of users that you want to show ads to, and Exclude the list of converted users as I have in my example above.
From now on, anyone who converts will be added to the Converted list and will automatically be excluded from seeing your ads in the future. This is a great way to save money on your campaigns. You’ll only be serving ads to those users who haven’t yet purchased something, giving your more bang for your buck and an increased ROI.
It’s almost too easy!
Take a look at this video to see a demo of how this works.
If you have any questions about this or anything else, please let us know at ads@sharpspring.com. You can also reach me on Twitter @scottsupportpa.
Enjoy the weekend!

Scott Danielson

Scott Danielson

Scott is the Customer Success Manager at Perfect Audience. He holds a degree from Illinois State University and has over 13 years experience working in the customer service/tech support field.
Post categories: Articles
Post tagged with:

Resource Categories

Want to get the latest in online advertising original research?

Web Retargeting

Retarget lost customers across all major display exchanges with ease.

Facebook Retargeting

The easiest way to retarget lost customers across Facebook.

Shopify Retargeting

Set up dynamic retargeting for your Shopify store in minutes.

Dynamic Retargeting

Get more sales for your online store. Bring browsers back with a product-specific ad.

Cross-Device Retargeting

Retarget lost web site visitors across mobile phones and tablet devices.

Mobile Retargeting

Discover the effortless way to re-engage lost mobile users across smartphones and tablets.

Twitter Retargeting

Harnessing the power of Twitter ads with your existing audiences.

Connect

Team up with marketers to retarget each other’s visitors and acquire new customers.

What is Retargeting?

Retargeting keeps them coming back for more.

Product Tour

Take a product tour of SharpSpring Ads, the easy retargeting platform for advertisers.

Pricing

Set your own campaign budgets and spend as much or as little as you like!

Getting Started

Design precise, effective campaigns in minutes.

Get a Demo

Learn how to optimize and scale programs with a cross-channel, multi-device approach.

Success Stories

Helping our customers run a better business every day, our success is directly linked to our customers’ success.

Success Stories

American Apparel

Clothing retailer increases ROI by 400% with Facebook retargeting. Read Success Story ›

99designs

Design platform gets a 134% boost in incremental revenue. Read Success Story ›

InstaEDU

Online educator sees a 20% drop in facebook retargeting CPA. Read Success Story ›